10 million customers affected, after Dixons Carphne admits new data breach is a lot higher than initially reported. Hackers were able to accessed millions of records, including payment details, names, addresses and email addresses
Dixons Carphone, the company that owns Carphone Warehouse and Curry’s PC World, said they had been working with cyber security experts and put in further security measures to safeguard customer information.
According to the Information Commissioner’s Office (ICO), “Dixons Carphone reported a data breach to the ICO in June. The company has now confirmed that the incident affected the personal data of 10 million records, which is significantly higher than initially stated”
Initially 1.2 million records were reported stolen
Furthermore, according to BBC, the hackers also accessed 5.9 million payment cards, but nearly all were protected by the chip and pin system. No financial frauds have been linked to the incident, however Dixons Carphone will contact all those affected.
“Since our data security review uncovered last year’s breach, we’ve been working around the clock to put it right. (…)As a precaution, we’re now also contacting all our customers to apologise and advise on the steps they can take to protect themselves.” Alex Baldock, Dixons Carphone Chief Executive.
This is not the first data breach incident, Dixons Carphone has faced. In 2015 the ICO fined Carphone Warehouse £400,000.It is yet to be determined if there will be any measures taken against the recently merged companies, however the ICO have confirmed the investigation is ongoing.